FAQ

Where do you deliver?

We deliver to addresses across Malta and Gozo.

How much is delivery?

Delivery is free on orders over €50. Orders under €50 have a €4.99 delivery fee, shown at checkout before you pay.

How long does delivery take?

Orders are dispatched within 1–2 business days, and you'll get a confirmation once your order is on its way. Delivery after dispatch can take a little longer around public holidays and in December.

Can I collect my order?

No, we don't offer in-person pickup. All orders are delivered.

Are your fragrances authentic?

All branded fragrances (Lattafa, Afnan, Armaf, French Avenue and others) are 100% authentic and sourced from established distributors. Our 35ml and 50ml travel-size range is our own, more affordable line of blends inspired by popular scents, and is not produced by or affiliated with these brands.

Can I return a fragrance?

Yes, unopened items in their original sealed packaging can be returned within 14 days of delivery. Please contact us first. For hygiene reasons, opened or used fragrances can't be returned. If your item arrives damaged, faulty or incorrect, contact us within 48 hours of delivery with photos and we'll replace or refund it. See our Refund Policy for details.

Can't find the fragrance you want?

Send us a fragrance request and we'll try to get it in.

Do you sell wholesale?

Yes. Shops and retailers can apply through our Retail Partner page.

How can I contact you?

WhatsApp +356 9958 0580 or email info@fragranceco.net.